Fair Usage Policy

Use of the My Business Coach app is subject to our Fair Usage Policy written, in full, below.

This policy is designed to protect and uphold the application we provide and the users of that application.

Please expand the sections below to read the specific rules, regulations, and policies associated with each heading.

This Fair Usage Policy explains how we apply reasonable limits to prevent excessive or abusive use of the Service and to ensure a reliable experience for all users.

This policy applies to all users, including those on subscriptions described as “unlimited”.

Fair usage means using the Service in a way that is consistent with its intended purpose as a personal coaching tool.

Unlimited access is designed for normal, individual use and does not mean unrestricted or excessive usage that could negatively affect the Service or other users.

Usage may be considered excessive or unfair if it:

  • Involves automated, scripted, or non-human interaction
  • Is significantly higher than typical individual use over a sustained period
  • Attempts to bypass safeguards, limits, or intended product design
  • Risks degrading performance, availability, or reliability of the Service

We may monitor usage patterns to ensure compliance with this Fair Usage Policy.

If we identify usage that appears excessive or unfair, we may:

  • Temporarily limit access
  • Contact you to discuss your usage
  • Suspend or restrict your access in accordance with our Terms and Conditions

We aim to take proportionate and reasonable action and will not enforce this policy arbitrarily.

We may update this Fair Usage Policy from time to time to reflect changes to the Service or usage patterns.

The most recent version will be made available through the App or our website.

If you have questions about this Fair Usage Policy, you can contact us through the App or via our Get In Touch Page.