Privacy Policy

We, at My Business Coach are committed to respecting and protecting the privacy of anyone using our app and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Please expand the sections below to read the specific rules, regulations, and policies associated with each heading.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the App and related services.

We are committed to transparency and to giving you meaningful control over how your data is handled.

We are the provider of the App and act as the data controller for personal data processed through the Service.

If you have any questions about this Privacy Policy, you can contact us through the App or via our website.

This Privacy Policy applies to:

  • Guest users
  • Registered and subscribed users
  • All use of the App and the Service

It should be read alongside our Terms and Conditions (above).

Depending on how you use the App, we may collect:

  • Voice input provided during coaching sessions
  • Account information (for registered users)
  • Usage data, such as session frequency and feature interaction
  • Preferences you set within the App (for example, notifications, Session Memory, or data-sharing settings)

We only collect data that is necessary to provide and operate the Service.

The Service is voice-based. Voice input is processed to deliver coaching sessions.

Voice recordings are not stored by default.

Transcripts, summaries, and session records are only retained if you enable Session Memory within the App.

If you enable Session Memory:

  • Your coaching sessions, summaries, and transcripts are saved
  • You can view and revisit past sessions within the App

If Session Memory is disabled:

  • Coaching sessions are not saved for later access
  • Personalisation features, including the progression of your Chemistry Score, will not continue to develop

You may choose to opt in to sharing your data to help improve the Service.

If you opt in:

  • Session data may be stored and analysed to improve AI performance
  • Data is processed in accordance with this Privacy Policy

If you do not opt in:

  • Your data is used only to provide the Service to you

You can change this setting at any time within the App.

Guest users may use the App without creating an account, subject to feature and usage limitations.

Registered users may access additional features, including saved sessions and subscriptions, subject to their chosen settings and preferences.

Personal data is processed and stored securely on servers located within the European Union.

Data is retained only for as long as necessary to provide the Service or, where applicable, to improve the Service, unless a longer retention period is required by law.

When you delete your account, your personal data is deleted or anonymised. Certain usage statistics may be retained in an unlinked and non-identifiable form for analytical and service improvement purposes.

You control:

  • Whether coaching sessions are saved
  • Whether data is shared for AI training and improvement
  • Whether you receive notifications or emails

These settings can be changed at any time within the App.

You may delete your account at any time through the App.

When you delete your account:

  • Your personal data is deleted
  • Any data retained for AI training is handled in accordance with your opt-in settings

Some data may be retained where required to comply with legal obligations.

We process personal data based on:

  • Performance of a contract (to provide the Service)
  • Your consent (where applicable, such as AI training opt-in)
  • Legitimate interests (such as improving the Service, security, and reliability)

We use trusted third-party service providers, including AI and cloud infrastructure providers, to operate the Service.

These providers act as data processors and process data only on our instructions and under appropriate data protection safeguards.

All data processing and storage takes place on servers located within the European Union.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

While no system can be guaranteed to be completely secure, we take data protection seriously and regularly review our safeguards.

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • Object to certain processing

You can exercise these rights by contacting us.

The Service is not intended for use by children. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time.

If we make material changes, we will take reasonable steps to inform you through the App or our website.

If you have any questions or concerns about this Privacy Policy, you can contact us through the App or via our Get In Touch Page.