You may delete your account at any time through the App.
To access certain features of the Service, you may be required to create an Account and hold an active Subscription.
You are responsible for providing accurate and up-to-date information when creating an Account and for maintaining the security of your login details.
You may delete your Account at any time through the App. Account deletion will remove access to the Service in accordance with our Privacy Policy.
If you are unable to delete your account within the App, you may contact us using the form on this page to request account deletion.
What Happens When You Delete Your Account
When you delete your account:
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Your personal data is deleted.
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Access to the Service is removed.
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Any data retained for AI training is handled in accordance with your opt-in settings.
Personal data is processed and stored securely on servers located within the European Union.
Data is retained only for as long as necessary to provide the Service or, where applicable, to improve the Service, unless a longer retention period is required by law.
When you delete your account, your personal data is deleted or anonymised.
Certain usage statistics may be retained in an unlinked and non-identifiable form for analytical and service improvement purposes.
Some data may be retained where required to comply with legal obligations.
Request Account Deletion
If you cannot access your account or are unable to delete it through the App, you may submit a request using the form below. Our team will process your request in accordance with our Privacy Policy and Terms & Conditions.
Once your account deletion request has been processed, your account and associated personal data will be deleted or anonymised in accordance with our Privacy Policy.